Allianz implements R.Review to manage the annual salary review process.
Allianz Australia Limited and its subsidiaries offer a wide range of insurance and risk management products and services. Allianz is one of Australia’s largest General Insurers with more than 2 million policyholders and provides some form of insurance cover to many of Australia’s top 50 BRW-listed companies. Allianz is recognised as an innovative organisation and was recently named Large General Insurance Company of the Year for 2012. This innovation and customer focus is driven by a strong corporate culture, fostered within the Allianz HR team.
Time to Update the Existing Review Process
Allianz previously managed the annual salary review by distributing password-protected spreadsheets to managers then gathering, checking and recompiling these spreadsheets into a master spreadsheet for reporting purposes. When all recommendations were finalised, letters were generated using mail merge, printed by HR and distributed to managers.
From an HR administrator’s perspective, this was extremely complex and time-consuming as Allianz have over 150 team managers responsible for salary recommendations across Australia and New Zealand with approval hierarchies up to 5 management levels deep. This approach did not allow for real-time tracking or reporting. Furthermore the process was prone to errors, offered poor data-security and did not provide an audit trail. HR administrators responsible for managing the salary review would spend time chasing, checking and re-checking data and compiling reports. Even more time was spent when team data changes required the recall, update and re-distribution of spreadsheets to managers.
From a manager’s perspective, the process lacked transparency with little visibility of their team’s progress through the recommendation hierarchy, no automated notification of changes to their recommendations and limited ability to model recommendations against their budget.
Allianz recognised that the organisation required a robust salary review system that could automate the approval process throughout their complex approval hierarchy, would provide high levels of data-security, provide a complete audit log tracking all changes to data, and increase transparency of the process through live reporting and budget tracking. Most importantly, Allianz required a solution which would save them time and money. The solution had to be intuitive and easy to use, allow for detailed reporting and provide a cost effective platform that reaches all employees.
Choosing the right solution
Allianz considered a number of options including the development of an internal, IT supported, system and review of three external systems. Allianz undertook a detailed cost benefit analysis of each option and selection was made based upon a written business case for initial funding of the project and subsequent licensing fees.
R.Review was selected due to its ease of use, complete functionality, audit log, security features, automatic generation of letters, live reports and the system’s approval workflow throughout the hierarchy.
Remesys worked closely with the Allianz HR Team through all phases of the project to implement a solution that delivered every requirement, on time and within the allocated budget. Throughout the process, Allianz had direct access to a team of Remesys consultants.
According to Peter Vasili, Compensation & Benefits Manager, HR Shared Services “Remesys consultants were excellent in helping us get the system up and running in time for the rem review, even after unexpected approval delays. We would recommend the system to other organisations looking for an innovative online remuneration review solution.”
R.Review was configured so that all fields, calculations and screens used Allianz terminology making the transition to the new system very easy for managers and administrators. “Managers and Executive Management were very happy with the system. The ease of use and minimal requirement for training was a big plus, and managers were able to log in from home outside of work hours. Letter generation was a key benefit reducing the time spent by HR to manually mail merge letters.” Danielle Berger, Compensation and Benefits Specialist, HR Shared Services.
R.Review delivered Allianz requirements resulting in a salary review process that was easy for managers, saved time, reduced errors, improved security and fostered a greater understanding of, and adherence to, Allianz remuneration structures and strategies. According to one Operations Manager, “The R.Review system was really user friendly. The letter generation function in particular saved time, and also of benefit was the ease of exporting data for reporting purposes and the automated notification to the next level manager for approval. This was certainly a big improvement on previous years.”
“The R.Review system was really user friendly. The letter generation function in particular saved time, and also of benefit was the ease of exporting data for reporting purposes and the automated notification to the next level manager for approval. This was certainly a big improvement on previous years.”
R.Review case study
“Remesys consultants were excellent in helping us get the system up and running in time for the rem review. We would recommend the system to other organisations looking for an innovative online remuneration review solution.”
Compensation & Benefits Manager,
HR Shared Services
COMPANY:Allianz Allianz employs around 4,000 staff across Australia and New Zealand and provides a wide range of insurance products to millions of policyholders.
EMPLOYEES:R.Review is used for around 4000 employees.
SOLUTION:Allianz reviewed a number of systems and selected R.Review, a remuneration review software solution that could meet all of Allianz requirements, on time and within budget.
- Streamlined, transparent process
- Automated approval process
- Enhanced, real-time reporting and tracking of budget versus pool
- Live updates to data with all budgets, guidelines and calculations updated
- Automatic generation of letters
- Virtually no-training required making roll-out and user acceptance easy
- Improved data security
- Reduction in errors
- Comprehensive audit log
- Ability for managers to run what if scenarios for salary planning for their area